Overview
You are eligible for a refund only if you contact us and cancel the booking 48 hours before check in.
Refunds
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at ponkunnufsr@gmail.com.
Need help?
Contact us at ponkunnufsr@gmail.com for questions related to refunds and returns.